Welcome to Zupplly Help Center. Here you’ll find answers to the most common questions about our services, bookings, payments, and support.
Zupplly is a doorstep service platform providing repair, installation, and maintenance solutions for devices and equipment.
We currently operate in selected service zones and are continuously expanding. Please contact support to confirm availability in your location.
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You can book a service through our website, phone call, or email support.
Yes, you can choose a convenient date and time based on availability.
Same-day service is available depending on technician availability and request timing.
Yes, rescheduling is allowed with prior notice and depends on slot availability.
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Pricing depends on the type of service and issue. Charges are clearly communicated before confirmation.
No. We maintain transparent pricing. You only pay for approved services.
In most cases, payment is made after service completion unless otherwise specified.
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Yes, around 95% of repairs are completed on-site at your location.
For advanced issues, we provide secure pickup and lab repair services with proper documentation.
Warranty is provided on selected services and parts. Terms will be shared during service.
Yes, customers are advised to back up important data before service, as we are not responsible for data loss.
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Yes, you can cancel your service before technician dispatch without any charge.
A visit charge may apply if cancellation is done after technician dispatch.
Refunds are processed within 5–7 business days via the original payment method.
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Yes, we supply genuine or compatible spare parts when required.
Please report within 48 hours. We will arrange replacement or correction.
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AMC is a yearly maintenance plan that covers regular servicing and support for your devices.
Yes, within 7 days if unused. Partial refunds apply if services are already used.
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Yes, all technicians are trained and verified professionals.
We ensure secure handling, proper documentation, and professional service standards.
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Zupplly Support Team
Phone: 033 65981245
Email: Support@zupplly.in
Address: 9/81, Netaji Subhash Sarani, Gayeshpur Town Club,
Gayeshpur, Kalyani, Nadia, West Bengal – 741234
Website: www.zupplly.in